KU Libraries: We Listen to You!

LibQUAL+ 2006

Thanks to the more than 1100 KU faculty, staff and students who completed the 2006 LibQUAL+ survey, KU Libraries has made significant changes over the past few months to better meet your research and service needs.

You requested:

• Access to the electronic resources from your home or office
• Print and/or electronic journal collections you require for your work
• A Libraries Web site that enables you to locate information on your own more quickly and easily
• Librarians and staff members who have the knowledge to answer your questions
• Dependability in handling your service problems

We delivered:

• More access to print and electronic materials, including 30,000 journals and many other primary resources
• The new Information Gateway, a primary tool for searching the Libraries' proprietary online resources including databases, journals and images
• A newly redesigned Web site
• Access to electronic records for hundreds of thousands of previously inaccessible items
• An ongoing commitment to enhancing service quality through comprehensive training and continuous evaluation

More information about LibQUAL+