Information Services Assessment Council (ISAC)
ISAC's purpose is to enable evidence-based decision-making by fostering and supporting a culture of assessment - an ongoing process in which services, resources and performance are measured against the expectations of users, and improvements are made to satisfy user needs effectively and efficiently.
For more details, read the
ISAC Charge.
Membership
Bill Myers (chair), Fran Devlin, Julie Fugett, Jill Glaser, Holly Mercer, Kathy Moore, Bruce Oliver, Ryan Papesh, Kathy Pribbenow, Marianne Reed, Rhonda Sharp, Thelma Simons, Rebecca Smith, Sherry Umscheid
Call on ISAC members to
Consult, advise and assist in the development of assessment initiatives.
Identify other campus resources for assessment-related services.
Provide oversight and assure coordination with other IS assessment activities.
Guiding Questions
When planning any assessment activity, start by considering these four guiding questions:
- What do we need to know?
- Who can tell us?
- How can we get the information?
- What will it enable us to do?
Projects
TechQual+ survey
Advising Tool Focus Groups
Classroom Instructional Technology
LibQUAL+ survey
Report from ARL visitors Steve Hiller and Jim Self
